Policies

Shipping & Returns

We provide a 100% satisfaction guaranteed policy. If you are not completely satisfied with any of our jewelry pieces, simply return in its original condition within 10 days. A copy of the original invoice must be accompanied with your return. Returned items may be subject to a restocking fee of 20%.
•  Merchandise that is adjusted, changed, or altered in any way can not be returned.
•  Shipping and insurance charges are not refundable.

Free shipping for orders in the U.S.A.

Privacy Notice

For each visitor to our veroniqueosc.com, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our website, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Conditions of Use

Below are the conditions of the use of Veronique of Santa Cruz
•  Copying of pictures or written content is prohibited.
•  Misuse of the review section is prohibited, only serious reviews please.
•  Spamming or using our email address for marketing purposes other than related topics of the website content, is prohibited.